We are aiming at offering our customers the best support. Therefore, we offer you a great selection of ways to contact us.

Support Ticket System

Please use the support ticket system to report errors of our software or website. Through the support ticket system, we will contact you directly and try to resolve the problem immediately. Please post general questions in the support forum.

Forum

We introduced our forum in order to facilitate the exchance between our users. In the support forum you may share your thoughts or get advice and help from our support team and fellow users on general topics including the configuration of the script. Please post all questions that might be helpful for other users here.

Individual support

In case you are experiencing problems that can not be solved through the support forum or if you are having specific requirements and requests please contact us through the "individual support" contact form. You may contact us to order custom modifications or the Firebook installation service.